Frequently Asked Questions
Everything you need to know about your FUMI CASE experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Are FUMI cases compatible with wireless charging?
Yes, our cases are designed with premium, slim-profile materials that are fully compatible with Qi-standard wireless chargers and MagSafe accessories.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
How much protection do your cases provide?
FUMI cases are engineered for both style and durability, featuring raised bezels to protect your screen and camera, along with shock-absorbent bumpers to withstand everyday drops.