Returns & Exchanges
At FUMI CASE, we want you to love your new fashion accessory, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Simply ensure your case is in its pristine condition to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Case
Securely place the item in its original FUMI CASE packaging to ensure it remains protected during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing